Performing a cell phone audit is not a simple task. While the name might imply counting all the cell phones in possession, there is far more to it than just hardware quantity. There are so many aspects of the cell phone billing process that affect the overall cost involved with maintaining service. The point of a cell phone audit is to carefully consider all usage and plan options and to compare the two to determine the most effective combination of services and features to get the most for your money on a cellular phone plan.
A cell phone audit can be a long, tedious process that involves looking into the cell phone usage of each phone user in your work force. Usage should be analyzed of the course of several months, deriving statistics and patterns that can be averaged out over time. The results of these investigations will produce some interesting insight as to the nature and quantity of the usage for each wireless mobile device. There will be a wide disparity between cell phone audit results between phone usage as segregated by job type.
This variance of use between different job roles is to be expected as communication needs vary between roles that is to be expected. A cell phone audit will reveal that a sales user would require the highest level of plan, usually unlimited, to accommodate the massive amount of phone air time required to get their job done. Service technicians may require less long distance minutes, for example, usually calling between each other and more rarely outside the cell to cell calling plans. A cell phone audit allows you to use all this information for one purpose: To reduce your overall costs in the telecom department. Without performing a cell phone audit, it is hard to know what the best plans are for each phone user.

View PDF | Print View
by: Admin
Total views: 91
Word Count: 320